360 page
Everything about a contact in one scroll. No tab switching.
- Identity and contact info (LinkedIn auto-enriched if available)
- Past and future bookings
- Linked Inbox threads
- Recorded calls with summary and transcript
- Strategic audits done
- Counsel invoices and payments
- Freeform notes and tagged objections
Lifecycle pipeline
Seven standard stages, customizable per workspace. Each transition is tracked with timestamp and author.
5-role RBAC
super_admin, admin (workspace owner), manager, sales, viewer. Per-workspace isolation gates read access, not just the UI.
Knowledge base
A mini knowledge base per contact. Drop their preferences, constraints, behavior signatures. The Inbox agent reads it.
Activity timeline
Cross-module chronology of every interaction. Filter by type, author, period.
Tracked links
Each /r/<code> is attributed to the contact via sda_ts cookie. The visitor becomes identifiable, their page views feed the 360 page.